Privacy Policy for SoundCheck

Effective Date: November 13, 2025 Last Updated: January 6, 2026

Introduction

Welcome to SoundCheck. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use the SoundCheck mobile application (“App”).

Information We Collect

1. Account Information

When you create a SoundCheck account, we collect:

Email address (required for account creation and login)
Username (your chosen display name)
Password (stored securely using industry-standard encryption)
Profile information (optional: bio, profile picture)

2. User-Generated Content

When you interact with the App, we collect:

Reviews and ratings you submit for venues and bands
Comments and feedback on venues and bands
Photos you upload for venues, bands, or your profile
Your interaction history (likes, favorites, follows)

3. Location Information

With your explicit permission, we may collect:

Your approximate location (to help discover nearby venues)
Location data is only collected when you use location-based features
You can disable location access at any time in your device settings

4. Usage Data

We automatically collect certain technical information:

Device information (model, operating system version)
App usage statistics (features used, session duration)
Error logs and crash reports (to improve app stability)
IP address (for security and analytics purposes)

5. Photos and Camera Access

If you grant permission:

Camera access (to take photos for profiles and venues)
Photo library access (to upload existing photos)
We only access photos when you explicitly choose to upload them

How We Use Your Information

We use the collected information for the following purposes:

1. Provide and Improve Our Services

Create and manage your user account
Display your check-ins and ratings to other users
Enable you to discover venues and bands
Personalize your experience based on your preferences
Improve app functionality and user experience

2. Communication

Send you account-related notifications
Respond to your support requests
Notify you of app updates or new features
Send important service announcements

3. Safety and Security

Protect against fraud and abuse
Enforce our Terms of Service
Comply with legal obligations
Investigate and prevent violations

4. Analytics and Performance

Analyze app usage patterns
Monitor app performance and stability
Identify and fix bugs
Optimize user experience

1. Public Information

Your username, profile picture, and check-ins are publicly visible to all App users
Other users can see your ratings and comments on venues and bands

2. Service Providers

We may share data with trusted third-party service providers who help us operate the App
These providers are contractually obligated to protect your information
Examples: cloud hosting providers, analytics services, customer support tools

3. Legal Requirements

We may disclose your information if required by law:

To comply with legal processes (subpoenas, court orders)
To protect our rights, property, or safety
To investigate fraud or security issues
To respond to government requests

4. Business Transfers

If SoundCheck is acquired or merged with another company, your information may be transferred
You will be notified of any such change in ownership

We DO NOT:

❌ Sell your personal information to third parties
❌ Share your email address publicly
❌ Use your photos for purposes other than displaying them in the App
❌ Track your location without your explicit permission

Data Retention

Active Accounts: We retain your information as long as your account is active
Deleted Accounts: When you delete your account, we remove your personal information within 30 days
Legal Obligations: Some data may be retained longer to comply with legal requirements
Backups: Data in backup systems may persist for up to 90 days after deletion

Your Privacy Rights

You Have the Right To:

1. Access Your Data

View all personal information we have about you
Request a copy of your data in a portable format

2. Update Your Information

Edit your profile information at any time
Update your email address or username
Change your password

3. Delete Your Data

Delete individual check-ins or comments
Request deletion of your entire account
Contact us at support@soundcheck.app to request data deletion

4. Control Location Access

Enable or disable location services at any time
Manage location permissions in your device settings

5. Opt Out of Communications

Unsubscribe from promotional emails
Disable push notifications in app settings

6. Data Portability

Request a machine-readable copy of your data
Transfer your data to another service

To Exercise Your Rights:

In-app settings for most privacy controls
Email us at privacy@soundcheck.app for data requests
We will respond to requests within 30 days

Data Security

We take data security seriously and implement multiple safeguards:

Security Measures:

Encryption: All data is encrypted in transit (HTTPS/TLS)
Secure Storage: Passwords are hashed using industry-standard algorithms
Access Controls: Limited employee access to personal data
Regular Audits: Security assessments and penetration testing
Secure Infrastructure: Data stored on secure cloud servers

Your Responsibility:

Keep your password confidential
Use a strong, unique password
Log out on shared devices
Report suspicious activity immediately

Children’s Privacy

SoundCheck is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

If we discover that a child under 13 has provided us with personal information:

We will delete that information immediately
We will terminate the account
We will notify the user via email

If you believe a child under 13 has created an account, please contact us at support@soundcheck.app.

Third-Party Data Processors

We use the following third-party services that may process your data:

Venue and Location Data

Foursquare (foursquare.com): We use Foursquare’s API to find and display venue information. When you search for venues, your search query is sent to Foursquare. Foursquare’s privacy policy: https://foursquare.com/legal/privacy

Music and Band Data

setlist.fm (setlist.fm): We use setlist.fm to display concert setlists and tour information. Band searches and setlist requests are processed by setlist.fm. Privacy policy: https://www.setlist.fm/help/privacy
MusicBrainz (musicbrainz.org): We use MusicBrainz for band metadata and discography information. Privacy policy: https://musicbrainz.org/doc/About/Privacy_Policy

Infrastructure Providers

Railway (railway.app): Our backend servers are hosted on Railway. Your data is stored on Railway’s infrastructure.
PostgreSQL Database: User data is stored in a PostgreSQL database hosted by our infrastructure provider.

What Data is Shared

Service	Data Shared	Purpose
Foursquare	Venue search queries, location (if provided)	Finding nearby venues
setlist.fm	Band names, concert queries	Displaying setlists
MusicBrainz	Band names	Retrieving band metadata

We do not sell your personal information to any third parties.

Third-Party Services

The App May Integrate With:

Google Play Services (Android)
Apple App Store (iOS)
Cloud storage providers (for photos)
Analytics services (for app improvement)

These third-party services have their own privacy policies. We encourage you to review them:

We are not responsible for the privacy practices of third-party services.

International Data Transfers

SoundCheck is operated from the United States
Your information may be transferred to and stored in the United States
We ensure appropriate safeguards are in place for international transfers
By using the App, you consent to the transfer of your information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will update the “Last Updated” date at the top
We will notify you via email or in-app notification for material changes
Continued use of the App after changes constitutes acceptance of the new policy
You can review the current policy at any time in the App settings

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Your CCPA Rights:

Right to Know: What personal information we collect, use, and share
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (we don’t sell data)
Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise your CCPA rights, contact us at privacy@soundcheck.app.

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

Right to Access: Obtain confirmation of data processing
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your data (“right to be forgotten”)
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to certain data processing activities
Right to Withdraw Consent: Withdraw consent at any time

To exercise your GDPR rights, contact us at privacy@soundcheck.app.

Legal Basis for Processing:

Consent: You have given explicit consent
Contract: Processing is necessary to provide our services
Legal Obligation: We must comply with legal requirements
Legitimate Interests: Processing is necessary for our business operations

Cookies and Tracking Technologies

The SoundCheck mobile app does not use cookies. However, we may use:

Local Storage: To save your login session and preferences locally on your device
Analytics SDKs: To collect anonymized usage statistics
Crash Reporting: To identify and fix app crashes

You can control some of these through your device settings.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: privacy@soundcheck.app Support: support@soundcheck.app Website: [Coming Soon]

Mailing Address: SoundCheck (Address to be added) (City, State, ZIP)

We will respond to all privacy inquiries within 30 days.

By creating a SoundCheck account and using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.

This privacy policy was last updated on January 6, 2026.

Version: 1.1